Homeowner Services
At Welcome Rentals, we offer a comprehensive suite of services designed to support and elevate every aspect of your short-term rental journey. From professional photography and furnishing consultations to guest communication, maintenance coordination, and dynamic pricing strategy, our approach is both thorough and hands-on. With access to trade pricing, experienced local teams, and a seamless owner portal for real-time insights, we manage the details so you can enjoy the rewards.
Explore our services
Why Short-Term Rental?
Short-term rentals offer homeowners a flexible and lucrative alternative to traditional leases. With higher earning potential and the ability to adjust pricing based on market demand, short-term rentals can maximise your property’s profitability while still allowing personal use.
Multi-Platform Management
Our Multi-Platform Management service handles every aspect of your property’s short-term rental journey. From listing creation and guest communication to cleaning, maintenance, and everything in between, we ensure your property is expertly managed and consistently delivering high returns.
Styling & Photography
First impressions matter. Our Styling and Photography service enhances your property’s appeal through professional interior styling and high-quality photography that captures the unique charm of your space, ensuring your listing stands out and attracts more bookings.
Listing Optimisation
Maximise visibility and increase bookings with our Listing Optimisation service. We fine-tune every detail of your listing, from keyword-rich descriptions to professional photos, ensuring it ranks higher in search results and appeals to your target audience.
Cleaning & Linen
Our professional Cleaning & Linen service guarantees your property is always spotless and guest-ready. We handle everything from deep cleaning to fresh linen and towels as well as essential amenities, ensuring each guest enjoys a five-star experience during their stay.
Revenue & Booking Management
Take the stress out of pricing with our Revenue & Booking Management service. We use dynamic pricing strategies and real-time market analysis to optimise your rates, ensuring your property is consistently booked at the best price throughout the year.
Guest Management
Our Guest Management service handles everything from pre-arrival communication to post-stay reviews, ensuring every guest has a seamless, enjoyable experience with Welcome Rentals.
Property Maintenance
Our Property Maintenance service ensures your home is always attended to. We handle routine inspections and maintenance requests, addressing issues quickly to protect your property and maintain its appeal for guests.
Enquire about our Services
Not sure where to start or need more information? Please reach out and schedule a call. Whether you’re curious about our services or need personalised advice, we’re here to assist you at every step.
Frequently Asked Questions
We take care of every aspect that comes with managing a property in the short-term rental market. Here are some of the questions we’re asked the most.
Is my property's location eligible for this service?
Currently, Welcome Rentals is proud to extend its services to properties located within the metropolitan Melbourne region and surrounding suburbs. We also service the Bayside area from St Kilda to Mentone, and suburbs in between. We’re dedicated to providing exceptional support and top-tier returns to property owners in these areas.
If you are unsure as to whether your property’s location is covered, please get in touch and we can discuss this with you.
How do I list my property with Welcome Rentals?
Listing your property with Welcome Rentals is simple. To get started, please visit our ‘List your home’ page complete the form with the specific details about your property. Once completed, we’ll work with you to upload photos, set your rental rates, and specify any additional charges or house rules. Our team will ensure accuracy and compliance with our guidelines. Once everything is approved, your property will be live and available for travellers to book.
How is Welcome Rentals different from other property managers?
We operate as a boutique agency, carefully selecting homes that meet our quality standards and providing an elevated service experience. With over five years of short-term rental expertise, we offer a personalised, tech-driven approach backed by proven results and Superhost status on Airbnb.
How do I get paid?
We issue monthly owner statements on the first of each month and process direct debits for applicable fees. You retain full transparency through our owner portal.
How is your commission calculated?
Our commission is calulated solely on the nightly rate of the property, otherwise known as your Net Booking Revenue. We do not charge a commission on the channel’s hosting fee, or the cleaning fee.
To simplify the guest’s experience, we utilise a markup system where the guest sees a total price, rather than a breakdown of individual fees. The property platform fee and cleaning fee are not absorbed by the owner, as they are part of the markup system.
Can I still use the property myself?
Yes, owners have full calendar access and can block dates for personal use at any time. Our system makes it easy to schedule owner stays.