Premium Property Management
Offering boutique management services that provide effortless flexibility and seamless experiences, each and every time. We continue to ensure that our services faciliate a stress-free and sophisticated solution for property owners.
Verified Superhosts
Increased Exposure
Higher Search Ranking
Property Management, Simplified
Welcome Rentals offers a sophisticated approach to short-term rental management, designed to simplify the process for property owners while maximising revenue and guest satisfaction. Our premium service ensures every detail is handled with care, so you can enjoy the benefits without the stress.
Trusted Short-Term Rental Management
Many property owners find that standard management services fall short, with inconsistent communication, unclear processes, and a lack of attention that can impact both guest satisfaction and overall performance.
At Welcome Rentals, we offer a more personalised, boutique alternative. Our service is grounded in transparency, professionalism, and thoughtful care. Every aspect of your property is managed with purpose, from guest communication to revenue optimisation, so you can enjoy the benefits of short-term rental ownership without the complexity.
stays hosted
% Response rate
Years hosting
Trusted by Thousands of Guests
Welcome Rentals is an established boutique short-term rental management agency in Australia, known for delivering exceptional results for property owners. We have earned our position as Verified Superhosts through years of meticulously curated property management.
Explore our reviews to see what our guests have to say about the quality of our comprehensive short-term rental services.
In Partnership with Industry Leaders
Simplify your life, we'll handle the rest.
As a respected leader in short-term rental management, we oversee every aspect of your property with meticulous attention to detail. By strategically managing your property’s performance, we strive for consistently high occupancy and exceptional guest experiences. With Welcome Rentals, all elements of the property management service are handled, providing you the luxury of time to focus on what matters most.
Premium Returns
Achieving exceptional performance in the short-term rental market demands more than a simple listing and static pricing. Our dedicated in-house team closely monitors the ever-evolving tourism landscape, staying attuned to key events and attractions that influence pricing strategies, ensuring your property remains competitive and optimised at every moment.
Technology Driven
We are committed to leveraging evolving technologies to drive revenue and optimise performance for our property owners. Our technology enhances operational efficiency while providing owners with invaluable insights into key metrics. With full access to your property’s data through, you can track performance and make informed decisions.
Trusted Partners
Selecting a property management company goes beyond managing guest check-ins and cleaning turnovers. Your manager is a trusted partner who should guide you through the latest compliance requirements, safeguard your property, and ensure transparency in managing payments and expenses. At Welcome Rentals, we prioritise open communication and professionalism, offering you peace of mind knowing that your property is in capable, reliable hands.
Dedicated Hosts
Nothing enhances the guest experience more than a host who truly takes ownership of the entire journey, from the moment of booking to check-out. As a premium host, we are empowered to go above and beyond, creating memorable experiences that earn five-star reviews and leave lasting impressions on guests, day after day. Whether on Airbnb or any other platform, our local expertise ensures every guest feels valued and well cared for.
What sets Welcome Rentals apart?
As a boutique management service, we partner selectively with owners who share our vision for quality, consistency, and elevated guest stays. This intentional approach allows us to provide tailored support, uphold the highest standards across every touchpoint, and ensure each property receives the dedicated care it deserves. At Welcome Rentals, we redefine short-term rental management by blending expertise, personalised service, and pivotal technology to elevate both owner and guest experiences. We bring sophistication, attention to detail, and a commitment to excellence at every property we manage.
Exceptional rental returns
We employ a sophisticated, data-driven pricing model that adapts to market trends, local events, seasonality, and demand fluctuations. This means your property is always priced at its most competitive rate, maximising occupancy without sacrificing revenue. This means your property remains attractive to guests while achieving optimal returns.
Attention to Detail
Every interaction is carefully crafted, and every service we provide, from guest check-ins to issue resolution, is executed with precision. We ensure that the cleanliness of your property is always pristine, and our commitment to creating memorable guest experiences extends to providing the highest level of service, making each stay exceptional.
Hosting Excellence
With years of experience managing short-term rentals in the area, we understand the nuances of the market and know how to maximise your property’s potential. Our extensive knowledge ensures that we provide tailored solutions that align with both the local market trends and your unique goals.
Effortless Communication with a Dedicated Slack Channel
We value clear and efficient communication. Every client is provided access to a private Slack channel dedicated to their property. This streamlined setup ensures quick updates, real-time responses, and seamless collaboration. Whether it’s approving maintenance, discussing guest feedback, or sharing property updates, our team is always just a message away — no long email threads or delays.
Our Fees
At Welcome Rentals, we provide a premium, full-service management solution designed to protect your asset and maximise returns. Our fees are transparent, with no hidden costs, just a seamless experience for you and your guests.
Below is a summary of our services and fees, with final pricing confirmed during your onboarding consultation. All prices are in AUD and inclusive of GST.
Standard Management
Fees on Net Revenue- Multi-platform Listing Management
- Dynamic Pricing Strategy
- Custom Digital Welcome Book
- Marketing & Promotional Campaigns
- Cleaning & Linen Services (including Amenity Packs)
- Maintenance & Trade Coordination
- Designated Slack Channel for efficient communication
- Premium Access Handling
- Reduced One-Time Onboarding Fee
Premium Access Handling
Fees on Net Revenue- Multi-platform Listing Management
- Dynamic Pricing Strategy
- Custom Digital Welcome Book
- Marketing & Promotional Campaigns
- Cleaning & Linen Services (including Amenity Packs)
- Maintenance & Trade Coordination
- Designated Slack Channel for efficient communication
- Premium Access Handling
- Reduced One-Time Onboarding Fee
At Welcome Rentals, we offer a refined, full-service management solution designed to maximise your returns while preserving the integrity of your asset. From seamless guest experiences to strategic marketing and meticulous care, we provide a higher standard of service. Connect with us today to discover how we can deliver a more sophisticated, stress-free approach to property management.
Melbourne CBD
North Melbourne
Bayside
Southbank
Frequently Asked Questions
We take care of every aspect that comes with managing a property in the short-term rental market. Here are some of the questions we’re asked the most.
Is my property's location eligible for this service?
Currently, Welcome Rentals is proud to extend its services to properties located within the metropolitan Melbourne region and surrounding suburbs. We also service the Bayside area from St Kilda to Mentone, and suburbs in between. We’re dedicated to providing exceptional support and top-tier returns to property owners in these areas.
If you are unsure as to whether your property’s location is covered, please get in touch and we can discuss this with you.
How do I list my property with Welcome Rentals?
Listing your property with Welcome Rentals is simple. To get started, please visit our ‘List your home’ page complete the form with the specific details about your property. Once completed, we’ll work with you to upload photos, set your rental rates, and specify any additional charges or house rules. Our team will ensure accuracy and compliance with our guidelines. Once everything is approved, your property will be live and available for travellers to book.
How is Welcome Rentals different from other property managers?
We operate as a boutique agency, carefully selecting homes that meet our quality standards and providing an elevated service experience. With over five years of short-term rental expertise, we offer a personalised, tech-driven approach backed by proven results and Superhost status on Airbnb.
How do I get paid?
We issue monthly owner statements on the first of each month and process direct debits for applicable fees. You retain full transparency through our owner portal.
How is your commission calculated?
Our commission is calulated solely on the nightly rate of the property, otherwise known as your Net Booking Revenue. We do not charge a commission on the channel’s hosting fee, or the cleaning fee.
To simplify the guest’s experience, we utilise a markup system where the guest sees a total price, rather than a breakdown of individual fees. The property platform fee and cleaning fee are not absorbed by the owner, as they are part of the markup system.
Can I still use the property myself?
Yes, owners have full calendar access and can block dates for personal use at any time. Our system makes it easy to schedule owner stays.